How to Export Trustpilot Reviews (Ratings, Text, Verification Status)
Trustpilot only shows 200 reviews per company through the web interface, with no bulk export option. This tool pulls the full review history for any company on Trustpilot — rating, review text, reviewer country, verification status, and company reply — well beyond that 200-review limit, using Trustpilot's own internal data feed.
In short: Manually reading and copying reviews doesn't scale past a handful, and Trustpilot's 200-review web cap blocks any deeper analysis by hand. This tool automates it — you get structured, ready-to-use data instead of copying it by hand.
What the data shows: In this sample of 10 recent Booking.com reviews, the average rating was 1.0 out of 5, with 100% being 1-star — useful context for anyone tracking a brand's reputation trend rather than reading reviews one at a time.
Sample data
| Rating | Review | Reviewer | Verified | Date |
|---|---|---|---|---|
| ★☆☆☆☆ | Found out on day of arrival,by me… | P.J. (GB) | No | 2026-07-17 |
| ★☆☆☆☆ | I will not ever use bookings.com again | L. (US) | No | 2026-07-17 |
| ★☆☆☆☆ | Booking.com refused to help disabled passe... | C.T. (GB) | No | 2026-07-17 |
| ★☆☆☆☆ | Terrible experience | L. (US) | No | 2026-07-17 |
| ★☆☆☆☆ | This company had all my details credit… | W.H. (GB) | No | 2026-07-16 |
| ★☆☆☆☆ | Compete money grabbing horrible company… | B.S. (GB) | No | 2026-07-16 |
| ★☆☆☆☆ | I booked a 10-night stay in Valencia… | G.S. (IE) | No | 2026-07-16 |
| ★☆☆☆☆ | Property lied about having air… | J.H. (GB) | No | 2026-07-16 |
| ★☆☆☆☆ | I'm so frustrated | K.S. (GB) | No | 2026-07-16 |
| ★☆☆☆☆ | Warning⛔⛔ | S. (SA) | No | 2026-07-16 |
What each field means
| Field | Description |
|---|---|
rating, title, text | Star rating (1-5), review headline, and full review text |
reviewerCountry, reviewerReviewCount | Reviewer's country and how many reviews they have posted on Trustpilot |
isVerified, verificationLevel | Whether Trustpilot verified the review as a real transaction |
publishedDate, experiencedDate | When the review was posted and when the experience took place |
companyReply, companyReplyDate | The company's public reply to the review, if any |
companyTrustScore, companyTotalReviews, companyStars | Overall company rating and review count, included with every review when enabled |
How to use it
- Open the tool on Apify (link below).
- Fill in the search form — no code required.
- Run it and wait for it to finish (usually seconds).
- Download your results as JSON, CSV, or Excel.
Frequently asked questions
Do I need to know how to code?
No. You enter a company name or domain and download the results as JSON, CSV, or Excel.
Is this real-time data?
Yes, every run fetches current reviews directly from Trustpilot at the time you run it.
Can I get more than 200 reviews?
Yes, this tool is not limited to the 200 reviews Trustpilot shows in a browser — you can request up to 100,000 reviews per company.